Integrated Zoho CRM to Whatsapp

Electronic Minds provides the integration you always dreamed between
WhatsApp and Zoho CRM.

How Does Whatsapp Integration Help My Business?

WhatsApp is the most popular messaging application on the market. The majority of clients prefer to communicate through WhatsApp instead of traditional email. However, managing clients using WhatsApp as a way to communicate in order to track conversations and agreements is not easy. Whatsapp integration helps close this gap and naturally allows interaction with Zoho CRM. The integrates with WhatsApp Web adding new functions including sending quick responses, saving files, conversations, creating leads, contacts, tasks, etc.

Using Whatsapp helps you to track its business processes and customer care directly to Zoho CRM.

Basic Version

Pro Version

Basic Version Features

Create, lookup and update leads in Zoho CRM
Convert lead to contact and account in Zoho CRM
Create, lookup and update contacts in Zoho CRM
Consult opportunities in Zoho CRM
Save chats in Zoho CRM
Save files from chats
Save images to Zoho CRM
Create and view notes in Zoho CRM
Save voice memos in Zoho CRM
Show lead / contact information in an information panel

Pro Version Features

Unlimited Message Storage

Store all of your WhatsApp messages sent and received without a time limit.

Unlimited File Storage

Send and receive unlimited files (documents, images, videos, etc.) and save them within threads of your conversation.

Unlimited Incoming/Outgoing Messages

Send and receive unlimited messages from WhatsApp, and learn how to make the most of this new business tool.

Templates Bulk Sending

Segment your potential clients, and give them relevant product and service information.

Workflows Based on Incoming Messages

Automate content-based replies and actions, and save time on customer care.

WhatsApp Messages Automation

Send automated messages and initiate a conversation with your actual and potential customers, attracting new interest in them.

Marketing Campaigns Planning

Create targeted marketing campaigns that select leads or existing contacts, and customize the message, date, time.

External URL to Shared Files

Search the contact tab for the links to the files received and avoid unnecessary loading of Mbytes.

WhatsApp Messages Delivery Status

Check the status of your Outgoing WhatsApp messages and check whether they have been sent, delivered, read, or rejected.

Related View in Lead/Contact

View all WhatsApp messages sent and received by any user on your network.

New Conversation Alerts

Identify new incoming WhatsApp messages quickly, and the amount of unread messages pending.

Security Protocol for Unknown Contacts

Apply a security procedure to identify unknown contacts on WhatsApp that messages you to.

Opt-Out Option

Avoid sending WhatsApp messages to uninterested customers on this channel.

Block Contact Option

Block contacts with Whatsapp and avoid the data being stored on your system.

Sales Signal

Visualize and track all of your WhatsApp messages, calls, newsletters, and email openings in one place, plus more from your customers.

WhatsApp Smart Conversation Search

Find any word for your customers or business software users in any conversation.

WhatsApp Dashboards

Create control charts and measure the impact of WhatsApp on your sales and customer satisfaction.

Text, Photos, Videos and Audio Allowed

Send and receive text messages, images, videos, audio, and files, and immediately manage requests from your customers.

Get Closer to Your Customers

Now WhatsApp conversations will be under your control and you can access them from your Zoho CRM